Shipping policy

  • Shipping and Delivery

    We ship worldwide from Sri Lanka using tracked courier services.

    Sri Lanka Delivery

    Estimated delivery within 1–3 business days after dispatch.

    International Shipping

    Estimated delivery within 10–12 business days after dispatch for standard international shipping.

    Please note:

    • Delivery times are estimates only and are not guaranteed.
    • International shipments may experience delays due to customs processing, airline schedules, weather conditions, holidays, or courier disruptions beyond our control.

    Urgent Orders

    Need your order by a specific date?

    Please contact us at twixtdesigns@gmail.com before placing your order, and we will advise you on available shipping options and estimated delivery timelines.

    While we will always do our best to help, delivery dates cannot be guaranteed once a parcel has been handed over to the courier.

    Customs Fees and Import Taxes

    International customers may be required to pay customs duties, import taxes, VAT, or other fees charged by their country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

    If you are ordering from the USA and have questions regarding taxes or import fees, please contact us at twixtdesigns@gmail.com before placing your order.